PSP Solutions™
PSP Solutions™
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    • PSP Development Series™
    • Overview of PSPs in Can
    • PSP SpotCheck™
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    • Home
    • PSP Consult™
      • PSP Consult™
      • PSP Launch™
      • PSP Rescue™
      • PSP Report Card™
      • PSP Data Insights™
      • PSP Roadmap™
      • PSP Mentor™
      • PSP Landscape™
      • PSP Best Practice™
      • PSP Support™
      • PSP Expert™
    • PSP Learning Institute™
      • PSP Learning Institute™
      • PSP Certify™
      • PSP Inner Circle™
      • PSP Basics™
      • PSP Masters™
      • Risk Management
      • Introduction to PSPs
      • PSP Providers™
      • PSP Coach™
      • PSP Fundamentals™
      • Navigating the PSP™
    • PSP Toolkit™
      • PSP Toolkit™
      • PSP Insights™ Newsletter
      • PSP Whitepaper™
      • PSP Dx™
      • PSP FAA$T™
      • PSP Development Series™
      • Overview of PSPs in Can
      • PSP SpotCheck™
    • Our Team
    • Announcements
    • Contact Us
  • Home
  • PSP Consult™
    • PSP Consult™
    • PSP Launch™
    • PSP Rescue™
    • PSP Report Card™
    • PSP Data Insights™
    • PSP Roadmap™
    • PSP Mentor™
    • PSP Landscape™
    • PSP Best Practice™
    • PSP Support™
    • PSP Expert™
  • PSP Learning Institute™
    • PSP Learning Institute™
    • PSP Certify™
    • PSP Inner Circle™
    • PSP Basics™
    • PSP Masters™
    • Risk Management
    • Introduction to PSPs
    • PSP Providers™
    • PSP Coach™
    • PSP Fundamentals™
    • Navigating the PSP™
  • PSP Toolkit™
    • PSP Toolkit™
    • PSP Insights™ Newsletter
    • PSP Whitepaper™
    • PSP Dx™
    • PSP FAA$T™
    • PSP Development Series™
    • Overview of PSPs in Can
    • PSP SpotCheck™
  • Our Team
  • Announcements
  • Contact Us

Nicole Serena - CEO

Nicole Serena has worked in the Pharmaceutical Industry for over 28 years. She is the Chief Executive Officer, PSP Solutions™, a division of Waldron & Associates.  She has over 12 years of experience in Patient Access and has consulted with over 25 Pharmaceutical Manufacturers assisting with their Patient Support Programs. She is a recognized author and speaker and has presented at Patient Access conferences within the USA and Canada over the past 8 years.   Nicole has co-authored 3 courses for the Council of the Continuing Pharmaceutical Education (CCPE), including the popular course “Introduction to Patient Support Programs” and a series of Whitepapers during the COVID-19 pandemic focusing on the Healthcare Industry.  She is an expert at designing, managing, and troubleshooting Patient Support Programs.

Consultants

Kristen Hogan

James Cottrell

Kristen Hogan

Healthcare Consultant

Clare Dillon

James Cottrell

Kristen Hogan

Healthcare Consultant

James Cottrell

James Cottrell

Sheilagh Commeford

Healthcare Consultant

Sheilagh Commeford

Norine Primeau-Menzies

Sheilagh Commeford

Healthcare Consultant

Daanyaal Bandukwala

Norine Primeau-Menzies

Norine Primeau-Menzies

Healthcare Consultant

Norine Primeau-Menzies

Norine Primeau-Menzies

Norine Primeau-Menzies

Healthcare Consultant

Internal Team

Alana Camporese

Alana Camporese

Alana Camporese

Project Associate

Sara Waldron

Alana Camporese

Alana Camporese

Business Development Operations Associate

Gina Yang

Leighann DelMedico

Leighann DelMedico

Project Coordinator / Data Analyst

Leighann DelMedico

Leighann DelMedico

Leighann DelMedico

Executive Administration Assistant

A little more about us

At PSP Solutions™, we believe in building long-term relationships with our clients based on trust, transparency, and open communication. 


We are committed to providing the highest quality support services to help our clients achieve their desired outcomes. Whether you require a quick fix, a short-term project, or a long-term engagement our team is ready to assist you.  


As our experts become your dedicated PSP Support System, we are equipped to provide tailored solutions that meet your specific needs such as strategic planning, operational support, or tools and training to do it yourself. 


Our extensive experience in working with over 30 healthcare organizations worldwide has given us unparalleled insights into the ever-changing and complex PSP landscape.  We are passionate about sharing our expertise and knowledge, and we are committed to helping you achieve success in your PSP initiatives.   


Copyright © 2025 PSP Solutions™ - All Rights Reserved.

  • PSP Launch™
  • PSP Rescue™
  • PSP Report Card™
  • PSP Data Insights™
  • PSP Roadmap™
  • PSP Mentor™
  • PSP Landscape™
  • PSP Best Practice™
  • PSP Support™
  • PSP Expert™
  • PSP Certify™
  • PSP Inner Circle™
  • PSP Basics™
  • PSP Masters™
  • Risk Management
  • Introduction to PSPs
  • PSP Providers™
  • PSP Coach™
  • PSP Fundamentals™
  • Navigating the PSP™
  • PSP Insights™ Newsletter
  • PSP Whitepaper™
  • PSP Dx™
  • PSP FAA$T™
  • PSP Development Series™
  • Overview of PSPs in Can
  • PSP SpotCheck™
  • Announcements
  • Contact Us
  • Privacy policy

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